BELZONA
Using One Global to translate hundreds of technical documents and localising specialist e-learning materials ultimately helped this manufacturer win more customers…
Background
Belzona is a world leader in the design and manufacture of repair composites and protective coatings for machinery, equipment, buildings and structures. Covering over 120 countries, when Belzona built an eLearning platform for their staff and distribution partners, they needed versions in several languages, starting with Russian, French and Spanish.
In addition to this initial project, there were also around 300 English-language technical documents, which needed transposing into a number of core languages, including French, German, Spanish, Portuguese, Russian, and Chinese – a process which would need to be repeated after each update to keep all versions in alignment.
Further localisation projects included sales events and marketing materials in Polish and other languages.
Key Facts
Category
Translation & Localization
Language
French, German, Latin American Spanish, Brazilian Portuguese, Russian and Simplified Chinese
Brief
Translation of a large volume of technical documents and localization of e-learning material into multiple languages.
How did One Global help?
One Global (OG) has been able to leverage its base of linguists to find specialists in chemical sciences and engineering, to handle complex translations. All linguists and translations were signed off jointly by OG and Belzona, with two linguists working on each language. The collaboration between reviewers and linguists has been key to the project’s success – especially for Russian.
All training is now delivered in the employees’ native languages. In future, it is planned that OG will help with development of document management, improving the efficiency of processing document updates further, and centralise marketing material.
The project management team are the best thing ever. They are on the ball, very logical in their way of working, and very flexible. This has made my job so much easier.
Natalie Carpenter, Belzona
The Benefits
Belzona’s Natalie Carpenter, who has worked with OG since 2017, notes the translation work ‘has helped the distributors enormously, and ultimately helps them win more customers.’
‘Products can be used safely and correctly’, she continues; ‘Employees can access the information and learn more rapidly.’
